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Case Manager–Rental Assistance

 Community Action of St. Louis County (CAASTLC) is seeking Case Managers.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

These are temporary, work-from-home positions, through December 30, 2022.   A minimum of 10 of the hours must be worked between the hours of 8 a.m. and 5 p.m., Monday – Friday.  This is to ensure there is adequate time to reach customers, landlords and CAASTLC staff.

 The Case Manager-Rental Assistance works with families and individuals who are in need of rental assistance who have been impacted by COVID-19 or other life-changing situations.  Follow up with customers who have submitted online applications for rental assistance to review current documentation and obtain required documentation from the customer to complete the application.

Responsibilities include:

  • Maintain customer records by completing program forms, case notes, and logging events and progress in the appropriate Agency databases.
  • Work independently from home to meet file completion goals.
  • Manage multiple customer files at the same time to achieve a high completion level.
  • Provide own computer and secure high-speed internet connection for maximum efficiency.
  • Communicate efficiently and effectively with customers to complete rental assistance file as quickly as possible.
  • Provide information to customers and landlords on Agency programs to increase resource awareness.
  • Ability to meet program and reporting deadlines is essential.
  • Other duties as assigned

Requirements include:

  • High school diploma or equivalent (at least two years of college preferred)
  • Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to upload and transfer documents securely is required.
  • Must understand and follow strict confidentiality protocols.
  • Excellent written and verbal communication skills
  • Dependability and ability to work independently
  • Knowledge of community resources

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

Case Manager – Housing

 Community Action of St. Louis County (CAASTLC) is seeking a Case Manager - Housing.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

The Case Manager – Housing works with families and individuals who have been impacted by COVID-19 or other life changing situations on development of long and short-term goals, assisting in the removal of barriers to self-sufficiency.  Establishes and maintains working relationships, develops partnerships, and identifies resources throughout the St. Louis community.

Responsibilities include:

  • Manage comprehensive intake and assessment to develop a housing stabilization plan.
  • Make appropriate referrals as identified by customer needs and provide follow up on referrals.
  • Provide assistance with housing, employment skills, education, and family situations.
  • Develop partnerships with landlords for housing placement, including landlords willing to rent to those with background challenges.
  • Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.
  • Track services including home visits, community resource outreach and advocacy.
  • Communicate customers’ progress in weekly and monthly team meetings and evaluations.
  • Prepare program reports by maintaining, analyzing and summarizing case plans and outcome of efforts.
  • Be an active and willing team member to ensure quality service delivery to all customers/ families of the Agency.
  • Provide educational programs to customers on a variety of subjects.
  • Facilitate group sessions, using the approved curriculum provided.
  • Provide information to the public on Agency programs to increase community awareness.
  • Provide crisis management services to customers when necessary.
  • Ability to meet program and reporting deadlines is essential.

Requirements include:

  • Bachelor’s degree in Human Services or related field
  • Experience working with individuals with background challenges
  • Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent written and verbal communication skills
  • Dependability and ability to work independently
  • Knowledge of community resources.
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have own transportation and be willing to travel throughout the St. Louis metropolitan area. Some out-of-town travel may be required.

We offer an attractive benefit package.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

Resource Development Director

Community Action of St. Louis County (CAASTLC) is seeking a Resource Development Director.  The ideal candidate is an experienced, dynamic fundraising professional.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

The Resource Development Director is responsible for planning, organizing and executing all resource development activities.  Research potential grant opportunities, write grants and follow up, monitor and report on the status.  Work with Agency staff to determine program needs and develop and implement plans to obtain needed resources.  Research potential donors, cultivate and maintain those relationships.  Coordinate with the President and CEO and Board Resource Development Committee to create a resource development plan to support the strategic direction of the Agency.

Responsibilities include:

  • Write and submit grants to potential funding sources.
  • Follow up on status of grants and respond to all requests in a timely manner.
  • Create grant funding plan and set annual dollar goals for grant funding.
  • Work with Agency staff to determine program needs. Develop and implement strategies for obtaining needed resources.
  • Cultivate new donors and maintain those relationships to grow funds, support programs, and build capacity for the Agency.
  • Conduct research and target traditional and non-traditional funding approaches/opportunities.
  • Manage all written and electronic appeals and website giving strategy. Assess effectiveness of current appeals and make changes to achieve the highest level of impact.
  • Manage the execution of all resource development/fundraising events.
  • Establish strong volunteer relationships to support Agency programs and events.
  • Work with program staff and develop reports to comply with grant requirements.
  • Work with Finance Department to verify expenses incurred and contributions received.
  • Assist in preparation of annual budget by providing data and marketing recommendations.
  • Represent the Agency at meetings and events to build awareness of the Agency’s mission and programs.
  • Manage the organizing and training of volunteers to assist in resource development/fundraising.
  • In cooperation with program directors, manage the recruitment, training and supervision of practicum students.

 Requirements include:

  • Bachelor’s degree in Business, Communications, Public Administration or related field, or a minimum of 10 years of experience in the field
  • A minimum of five years of experience in resource development, including grant writing and special events
  • Proven track record of successful fundraising
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Excellent computer skills and proficiency with Microsoft Office Suite (Donor database experience is desirable.)
  • Experience managing a budget
  • Excellent problem-solving and decision-making abilities
  • Must be a team player.
  • Must be a self-starter and able to work with minimal supervision—self-motivated and confident.
  • Ability to handle multiple projects and priorities
  • Ability to work well with individuals from all backgrounds
  • Ability to recruit, train, motivate, challenge and supervise volunteers
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have own transportation and be willing to travel throughout the St. Louis metropolitan area. Some out-of-town travel may be required.

 We offer an attractive benefit package.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

Case Manager–Step Up to Leadership/Life Skills

 Community Action of St. Louis County (CAASTLC) is seeking a Case Manager-Step Up to Leadership/Life Skills.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

The Case Manager-Step Up to Leadership/Life Skills works with income eligible families and individuals on long and short-term goals, assisting in the removal of barriers to self-sufficiency.  Establish and maintain working relationships, develop partnerships, and identify resources throughout the St. Louis community.  Identify community-minded people wanting to make a difference in their community.

Responsibilities include:

  • Manage comprehensive intake and assessment to develop a plan of education and/or employment goals.
  • Develop partnerships with a wide range of employers, educational institutions and faith groups that are interested in leadership development within their ranks.
  • Market and promote Step Up to Leadership curriculum for low-income and fee-for-service participants.
  • Facilitate Step Up to Leadership and Life Skills group sessions, using the approved curriculum provided.
  • Provide information to the public on Agency programs to increase community awareness.
  • For Income eligible participants:
    • Make appropriate referrals as identified by customer needs and provide follow up on referrals.
    • Provide assistance with housing, employment skills, education, and family situations.
    • Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.
    • Track services including home visits, community resource outreach and advocacy.
    • Communicate customers’ progress in weekly and monthly team meetings and evaluations.
    • Prepare program reports by maintaining, analyzing, and summarizing case plans and outcome of efforts.
  • Be an active and willing team member to ensure quality service delivery to all customers/families of the Agency.
  • Provide educational programs to customers on a variety of subjects.
  • Provide crisis management services to customers when necessary.
  • Ability to meet program and reporting deadlines is essential.

Requirements include:

  • Bachelor’s degree in Human Services or related field
  • Experience with at-risk youth
  • Experience with group facilitation
  • Experience networking and building partnerships in the community
  • Good computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent written and verbal communication skills
  • Dependability and ability to work independently
  • Knowledge of community resources
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have own transportation and be willing to travel throughout the St. Louis metropolitan area. Some out-of-town travel may be required.

We offer an attractive benefit package.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

Case Manager & Data Coordinator

 Community Action of St. Louis County (CAASTLC) is seeking a Case Manager & Data Coordinator. We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

The Case Manager & Data Coordinator provides case management direct services and coordinates file and data content for the CSBG team.  Works with families and individuals on long and short-term goals while assisting in the removal of barriers to self-sufficiency.  Establishes and maintain working relationships, develop partnerships, and identifies resources throughout the St. Louis community.

Responsibilities include:

  • Identify and prioritize customer/family needs through a comprehensive assessment, using the Missouri Self-Sufficiency Scale and other appropriate tools.
  • Based on individual family assessments, work with the families to establish a plan of education and/or employment goals.
  • Maintain customer records by completing case notes, logging events and progress in the Agency databases.
  • Coordinate data and outcome entry for other team members.
  • Review and evaluate customer files for other team members. Provide feedback and guidance to ensure contract compliance and advance customer files through stages of assistance.
  • Track services including home visits, community resource outreach and advocacy.
  • Communicate customers’ progress in team meetings and evaluations.
  • Prepare files to comply with grant requirements and program reports by maintaining, analyzing and summarizing required forms and data, case plans and outcome of efforts.
  • Be an active and willing team member to ensure quality service delivery to all customers/families of the Agency.
  • Provide educational programs to customers on a variety of subjects.
  • Facilitate group sessions, using the approved curriculum provided.
  • Provide information to the public on Agency programs to increase community awareness.
  • Provide crisis management services to customers .
  • Ability to meet program and reporting deadlines is essential.

Requirements include:

  • Bachelor’s degree in Human Services or related field
  • Good computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent written and verbal communication skills
  • Ability to analyze and report outcomes in agency data systems
  • Ability to coordinate file content and data entry with team members
  • Dependability and ability to work independently
  • Knowledge of community resources and experience working with low-income population is preferred.
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have own transportation and be willing to travel anywhere in St. Louis County. Some out-of-town travel may be necessary

We offer an attractive benefit package.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

Weatherization Auditor

Community Action of St. Louis County (CAASTLC) is seeking a Weatherization Auditor.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

 The Weatherization Auditor conducts home inspections and weatherization energy audits in accordance with Department of Energy program guidelines.  All equipment required for the position is provided by CAASTLC, along with training to ensure correct use and maintenance of equipment.

Responsibilities include:

  • Perform and document blower door, carbon monoxide and combustion testing.
  • Inspect and report on attic, and all areas requiring insulation.
  • Determine the infiltration and furnace needs of customer homes.
  • Serve as Agency representative by explaining aspects and expectations during execution of weatherization services within customer homes.
  • Document with digital photos areas of customer home to be weatherized prior to contractor work.
  • Responsible for the proper use, care and maintenance of vehicles, tools, equipment and supplies

Requirements include:

  • High school diploma or GED (Additional college, trade, or related training preferred)
  • One year of experience in either energy conservation, plumbing, electrical, HVAC and/or home repair/remodeling
  • Building Performance Institute (BPI), Energy Auditor (EA) and/or Lead certifications a plus (Training will be provided.)
  • Good verbal and written communication skills
  • Must have full range of motion, including use of hands and ability to kneel in confined spaces.
  • Must be able to work in confined spaces.
  • Must be able to lift 50 pounds.
  • Must have a valid driver’s license and auto insurance, and possess and maintain a clear driving record.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume, along with a cover letter, to our Human Resources Director at smoss@caastlc.org.

Community Action Agency of St. Louis County, Inc. (“CAASTLC”) is an equal employment opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CAASTLC will be based on merit, qualifications, and abilities. CAASTLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. This policy also pertains to compensation, training, promotion, benefits and all other terms and conditions of employment. CAASTLC will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, ancestry, marital status, physical or mental disability, or veteran status. This policy covers all provisions and requirements of any and all applicable non-discrimination statutes under which application for federal assistance is being made.

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