In December 2006 Missouri American Water, in collaboration with Missouri’s Community Action Agencies, launched H2O Help, which is a program to help provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bill.  Any Missouri American Water customer who is at risk of losing their water service may apply for H2O Help.

As the designated H2O Help program administrator for St. Louis County, CAASTLC will accept applications for assistance and determine eligibility.  You must have a current disconnect notice or your water must be off to apply.  Customers who need assistance can contact CAASTLC at (314) 863-0015, extension 654 or Missouri American Water at 1-866-430-0820.

Missouri American Water customers can voluntarily donate to the H2O Help program by pledging $1, $3, or $5 for each billing period.  Bills will include a donation check-off box on the back of the bill.

Click here to view the Missouri American Water H2O Help Program Brochure
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Eligibility Requirements – Household income may not exceed 125% of the federal poverty guidelines. Please go to our Information and Guidelines page for a complete listing of “income guidelines“.