The Community Action of St. Louis County (CAASTLC) is seeking a Case Manager-Housing.

We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.  Our mission is to end poverty.

The Case Manager-Housing supports clients from varied socio-economic backgrounds with patience, respect and cultural awareness, on development of long and short-term goals, assisting in the removal of barriers to self-sufficiency.  Establishes and maintains working relationships, develops partnerships, and identifies resources throughout the St. Louis Community.

Responsibilities include:

• Manage comprehensive intake and assessment to develop a housing stabilization plan, including employment and/or education goals.
• Make appropriate referrals as identified by customer needs and provide follow up on referrals.
• Provide assistance with housing, employment skills, education, and family situations.
• Develop partnerships with landlords for housing placement, including landlords willing to rent to those with background challenges.
• Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.
• Track services including home visits, community resource outreach and advocacy.
• Select appropriate goals and national Indicators based on client input; and track all outcomes in the Agency database.
• Communicate customers’ progress in team meetings and evaluations.
• Prepare program reports by maintaining, analyzing and summarizing case plans and outcome of efforts.
• Be an active and willing team member to ensure quality service delivery to all customers/ families of the Agency.
• Provide educational programs to customers on a variety of subjects.
• Facilitate group sessions, using the approved curriculum provided.
• Provide information to the public on Agency programs to increase community awareness.
• Provide crisis management services to customers when necessary.
• Ability to meet program and reporting deadlines is essential.

Requirements include:

• Bachelor’s degree in Human Services or related field, or equivalent experience
• Experience supporting clients from varied socio-economic backgrounds with patience, respect and cultural awareness
• Good computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
• Excellent written and verbal communication skills
• Experience with group facilitation preferred
• Dependability and ability to work independently
• Knowledge of community resources
• Must be able to work flexible hours, including some evenings and weekends.
• Must have own transportation and be willing to travel throughout the St. Louis metropolitan area. Some out-of-town travel may be required.

We offer an attractive benefit package.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

$20-$26 per hour, based on education, credentials and experience