To Our Valued Customers,
We have just received additional funding for this program. Please stop by our office at 2709 Woodson Rd. to pick up an application. Please read and follow the instructions carefully and return all required documentation with your application. Funds are limited. If you need assistance with your water bill, please stop by our office and complete an application as soon as possible. You must be a St. Louis County resident and your household income must be 200% of poverty or below.
Required documents include:
- A picture ID for the head of household
- Copies of social security cards for all household members
- Proof of income for the previous month. If applying in July, proof of all income for the month of June is needed, including award letters and check stubs for every pay period.
- A current Missouri American Water bill is also needed.
H2O HELP
In December 2006 Missouri American Water, in collaboration with Missouri’s Community Action Agencies, launched H2O Help, which is a program to help provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bill. Any Missouri American Water customer who is at risk of losing their water service may apply for H2O Help.
As the designated H2O Help program administrator for St. Louis County, CAASTLC will accept applications for assistance and determine eligibility. Your water must be off, or you must be behind in your payments, you do NOT have to have a disconnect notice. Assistance is available one time per calendar year depending on funding availability. Customers who need assistance can contact CAASTLC at (314) 446-4427.
Missouri American Water customers can voluntarily donate to the H2O Help program by pledging $1, $3, or $5 for each billing period. Bills will include a donation check-off box on the back of the bill.
H2O Help Income Eligibility Requirements – Household income may not exceed 125% of the federal poverty guidelines.
| Size of Family Unit | Monthly Income | Annual Income |
|---|---|---|
| 1 | $1,630 | $19,563 |
| 2 | $2,203 | $26,438 |
| 3 | $2,776 | $33,313 |
| 4 | $3,349 | $40,188 |
| 5 | $3,922 | $47,063 |
| 6 | $4,495 | $53,938 |
| 7 | $5,068 | $60,813 |
| 8 | $5,641 | $67,688 |
| For families with more than 8 members, add $6,875 for each additional person | ||
