WATER & SEWER SERVICES

H2O HELP

In December 2006 Missouri American Water, in collaboration with Missouri’s Community Action Agencies, launched H2O Help, which is a program to help provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bill.  Any Missouri American Water customer who is at risk of losing their water service may apply for H2O Help.

As the designated H2O Help program administrator for St. Louis County, CAASTLC will accept applications for assistance and determine eligibility.  You must have a current disconnect notice or your water must be off to apply.  Customers who need assistance can contact CAASTLC at (314) 446-4427 or Missouri American Water at 1-866-430-0820.

Missouri American Water customers can voluntarily donate to the H2O Help program by pledging $1, $3, or $5 for each billing period. Bills will include a donation check-off box on the back of the bill.

View the Missouri American Water H2O Help Brochure
(Above link requires Adobe Acrobat)

H2O Help Income Eligibility Requirements – Household income may not exceed 125% of the federal poverty guidelines.

Size of Family UnitMonthly IncomeAnnual Income
1$1,569$18,825
2$2,129$25,550
3$2,690$32,275
4$3,250$39,000
5$3,810$45,725
6$4,371$52,450
7$4,931$59,175
8$5,492$65,900
For families with more than 8 members, add $6,725 for each additional person