Case Manager–Immigrant Inclusion

  • Full Time
  • Overland, MO
  • This position has been filled

Community Action of St. Louis County (CAASTLC) is seeking a Case Manager-Immigrant Inclusion.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.

The Case Manager-Immigrant Inclusion works with families and individuals on long and short-term goals while assisting in the removal of barriers to self-sufficiency.  Establish and maintain working relationships, develop partnerships, and identify resources throughout the St. Louis community.

Responsibilities include:

  • Identify and prioritize customer/family needs through a comprehensive assessment.
  • Based on individual family assessments, work with the families to establish a plan of education and/or employment goals.
  • Develop and maintain partnerships with agencies providing services specifically for immigrants.
  • Maintain customer records by completing case notes, logging events and progress in the Agency database. Expand and update the database for immigrant-specific resources.
  • Attend meetings and outreach events to share information about CAASTLC and our Immigrant Inclusion Program.
  • Communicate customers’ progress in meetings and evaluations.
  • Prepare program reports by maintaining, analyzing and summarizing case plans and outcome of efforts.
  • Be an active and willing team member to ensure quality service delivery to all customers/families of the Agency.
  • Provide educational programs to customers on a variety of subjects.
  • Facilitate group sessions, using the approved curriculum provided.
  • Provide information to the public on Agency programs to increase community awareness.
  • Provide crisis management services to customers when necessary.
  • Ability to meet program and reporting deadlines is essential.

Requirements include:

  • Bachelor’s degree in Human Services or related field, or relevant experience
  • Good computer skills, including Microsoft Word, Excel, PowerPoint, Zoom and Outlook
  • Excellent written and verbal communication skills
  • Fluency in Spanish is required, with the ability to translate written promotional materials into Spanish.
  • Dependability and ability to work independently
  • Knowledge of community resources and experience working with low-income population is preferred.
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have own transportation and be willing to travel anywhere in St. Louis County. Some out-of-town travel may be necessary.

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume, along with a cover letter, to our Human Resources Director at