To Our Valued Customers,
The H2O Program has exhausted its current allocation of water funds. Unfortunately, due to budget constraints and funding limitations, we will not be able to provide additional water support for the foreseeable future.
We understand the importance of this resource and are actively exploring options for future funding. Should any updates arise, we will communicate them promptly.
Thank you for your understanding.
H2O HELP
In December 2006 Missouri American Water, in collaboration with Missouri’s Community Action Agencies, launched H2O Help, which is a program to help provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bill. Any Missouri American Water customer who is at risk of losing their water service may apply for H2O Help.
As the designated H2O Help program administrator for St. Louis County, CAASTLC will accept applications for assistance and determine eligibility. Your water must be off, or you must be behind in your payments, you do NOT have to have a disconnect notice. Assistance is available one time per calendar year depending on funding availability. Customers who need assistance can contact CAASTLC at (314) 446-4427.
Missouri American Water customers can voluntarily donate to the H2O Help program by pledging $1, $3, or $5 for each billing period. Bills will include a donation check-off box on the back of the bill.
H2O Help Income Eligibility Requirements – Household income may not exceed 125% of the federal poverty guidelines.
| Size of Family Unit | Monthly Income | Annual Income |
|---|---|---|
| 1 | $1,630 | $19,563 |
| 2 | $2,203 | $26,438 |
| 3 | $2,776 | $33,313 |
| 4 | $3,349 | $40,188 |
| 5 | $3,922 | $47,063 |
| 6 | $4,495 | $53,938 |
| 7 | $5,068 | $60,813 |
| 8 | $5,641 | $67,688 |
| For families with more than 8 members, add $6,875 for each additional person | ||
