WATER SERVICES

H2O HELP TO OTHERS PROGRAM

In partnership with Missouri American Water, the H2O Help to Others aids families by stopping water service disconnection and restoring  services to a home.  A disconnection is not required. 

H2O Help to Others is an emergency assistance program created by Missouri American Water and Missouri’s Community Action Agencies. The program helps provide supplemental funding to Missouri American Water customers who would otherwise have trouble paying their bills. H2O Help to Others is supported by contributions from Missouri American Water and voluntary contributions from customers.

The Community Action Agencies’ trained caseworkers determine the needs of families and individuals, who must be Missouri American Water customers.

Another benefit of H2O Help to Others Program is that it often connects customers with other sources of aid in their communities, including other assistance programs for which they might qualify.

To make a contribution to the H2O Help to Others Program in Missouri, simply check the box on the back of your water bill and your voluntary contribution will be deducted from your bill.

Who qualifies for H2O Help to Others Program assistance?

Any individual or family whose water service is being provided by Missouri American Water and who is in danger of losing their primary source of water and meets the “basic needs” criteria as set by Community Action Agency caseworkers.

H2O Help to Others Income Eligibility Requirements – Household income may not exceed 200% of the federal poverty guidelines.

Size of Family UnitMonthly IncomeAnnual Income
1$2,608$31,300
2$3,525$42,300
3$4,442$53,300
4$5,358$64,300
5$6,275$75,300
6$7,192$86,300
7$8,108$97,300
8$9,025$108,300
For families with more than 8 members, add $11,000 for each additional person